Telemedicine Services

Mediclinic City Hospital is now offering video consultations with their physicians across a variety of specialties. Telemedicine service offers you access to highly skilled physicians from the comfort of your homes and ensures continuous management of your care.

If you are certain of the type of specialist you need to see, or you are currently under treatment by a particular doctor, you can now book your appointment by calling 800 1999 or request your appointment online here

If you have not been a patient with Mediclinic before, you should first access the mandatory preregistration form (here) and submit your details. One of our contact centre agents will call you to coordinate the consultation.

Direct billing insurance coverage for telemedicine services is currently available through the following networks:

  • Aafiya
  • Aetna
  • Almadallah (specialist consultation only)
  • Axa
  • Dubai Insurance
  • Emirates (specialist consultation only)
  • Government of Dubai Medical schemes (SAADA / ENAYA / DUBAI POLICE / DEWA)
  • Mednet
  • Metlife
  • MSH
  • NAS
  • Neuron
  • Nextcare
  • NGI (HealthNet)
  • Oman Insurance
  • SAICO Health (specialist consultation only)

Any co-payment will be applicable as per your insurance policy.  New insurers will be added on an ongoing basis and will be updated here.  Payment, where required, can be made by credit or debit card after your consultation via an online link which will be sent to you by email or SMS.  No card details will be kept or stored by Mediclinic. 

List of telemedicine doctors

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    Aesthetic Gynecology

    Allergy and Immunology