Testing services for Dubz customers

Dubz, part of the Dnata and wider Emirates network, offers a number of at-home airport check-in facilities for travellers which now include either at-home Covid-19 testing by Mediclinic, or a discounted rate on testing in a Mediclinic hospital or clinic.

For more information and booking, visit this link
 

FAQ:

1. From what age can a child do a Covid-19 PCR test?

COVID19 nasal PCR is routinely performed in infants as young as newborns whenever medically indicated.

For the purposes of testing in the context of flying in/out, please confirm with UAE immigration rules whether young infants are exempted from test requirements.

2. For which countries is the COVID -19 test is mandatory?

Please see the airport and travel related section below.

3. Is a Covid-19 screening test necessary if I cross the Abu Dhabi border from another Emirate to fly out of Abu Dhabi Airport?

Currently in order to cross into Abu Dhabi Emirate from another Emirate, a negative Covid-19 PCR result is required, however please refer to the government websites and news press releases for updates.

4. How long before flying is it required to do the test?

This depends on the destination country and airline requirements. Please see the  airport and travel related section below.

Mediclinic operational timelines:
Laboratory test processing timings:
Dubai: 09:00 – 17:30
Abu Dhabi: 07:00 – 23:00

Suggested timeframes to keep in mind:

In case of home testing, the appointment request should be done least 12 hours before the requested booking time.

Customer’s booked appointment should be at least 36 hours before the results are needed (whether it is at flight check-in or arrival at destination).

Results will be released to the customer a minimum of 24 hours from the time the swab is sent to the Laboratory (thus roughly 26-28 hours after swab is taken at the customer’s home to allow for transit time).

5. Do all airports accept the test results from Mediclinic.

The Covid-19 PCR tests done in Mediclinic is processed in the ISO certified laboratories of Mediclinic. Please check with the consulate of the country you are intending to fly to for specific approval requirements.

Airport and travel related information:

Airport and travel related information, please refer to the airport  and airline websites, as well as the consulate of the country you intend to travel to.

Dubai Airport Covid-19 travel updates

Abu Dhabi Airport Covid-19 travel updates

Sharjah AirportnCovid-19 travel updates