Our insurance partners

Q: What insurance documentation do I need to bring?

Please bring your Emirates ID or passport, along with your insurance card (physical or digital). This allows our team to verify your insurance details and process your visit as smoothly as possible.

Q: Will I need pre-approval from my insurance provider?

Some consultations, diagnostic tests, treatments and procedures require pre-approval from your insurance provider. In most cases, Mediclinic Middle East will request the necessary approvals on your behalf before your appointment. If your insurer only partially approves your treatment or declines cover, we'll let you know in advance and explain any costs you may be responsible for.

Q: Does insurance coverage vary between Mediclinic Middle East facilities?

Yes. Insurance cover can vary between hospitals and clinics, even within the same healthcare network, depending on your insurance plan. If you're unsure whether your chosen Mediclinic Middle East facility is covered, we recommend checking with your insurance provider before your appointment. If you still need assistance, our Client Engagement Centre can help verify your cover.

Find insurance partners accepted at Mediclinic Middle East, and visit your provider's website to get more detail on coverage.

Showing 1-12 of 30 insurance partners

Hotline: +971 4 263 0666
Accepted at 30 facilities
Hotline: 800 8040
Accepted at 30 facilities
Hotline: 600 545459
Accepted at 25 facilities
Hotline: 600 543444
Accepted at 30 facilities
Hotline : 800 0444 0492
Accepted at 15 facilities
Hotline: 800 0444 0492
Accepted at 13 facilities
Hotline: 800 555333
Accepted at 15 facilities
Hotline: 600 532626
Accepted at 30 facilities
Hotline: 600 532626
Accepted at 13 facilities
Hotline: 600 532273
Accepted at 13 facilities
Hotline: +97143898989
Accepted at 15 facilities
Hotline: 600 565691
Accepted at 30 facilities

Can't find your insurer or plan?

If your insurer or plan isn't listed, or you don't have health insurance, our insurance team can help you understand your options before you book.

Frequently asked questions

What insurance documentation do I need to bring?

How do I know what my insurance plan covers?

Insurance cover varies depending on your insurer, plan, the treatment you require and the Mediclinic Middle East facility you are visiting. If you're unsure what is included in your policy, you can check with your insurance provider before your appointment. Our team will also verify your insurance benefits before your visit wherever possible and will let you know if there are any limitations to your cover or any costs you may need to pay.

Will I need pre-approval from my insurance provider?

Does insurance coverage vary between Mediclinic Middle East facilities?

How do payments and insurance claims work?

This depends on your insurance plan. If your treatment is fully covered, you may not need to make any payment. If your policy includes a co-payment, deductible or services that are not covered, our team will advise you before your appointment wherever possible. If you need to submit a reimbursement claim to your insurer, we can provide the relevant invoices and supporting documentation after your visit.

Visiting from abroad?

If you're coming to Mediclinic from outside the UAE, insurance payment is handled slightly differently, with payment paths depending on your type of coverage.

Plan your visit

Direct billing

Your insurer pays Mediclinic directly, and you pay any applicable co-pay or excess at checkout.

Guarantee of payment

We contact your insurer before your appointment to get a written payment guarantee.

Pay & claim

You pay in full at the time of visit, then submit a claim to your insurer for reimbursement.