24/7 EMERGENCY CARE AT MEDICLINIC MIDDLE EAST

Emergency departments are available at Mediclinic Airport Road Hospital, Mediclinic City Hospital, Mediclinic Parkview Hospital, and Mediclinic Welcare Hospital. 

Urgent care is available at Mediclinic Al Ain Hospital and Mediclinic Al Jowhara Hospital.

For life-threatening emergencies, call the UAE Emergency Services ambulance on 998. Be ready to provide information on what happened and where you are, and follow the operator's instructions until help arrives.

Yes. You don't need an appointment to visit a Mediclinic Middle East emergency or urgent care department, which are open 24/7. Patients are assessed according to the urgency of their condition, so those with life-threatening conditions, or the most serious needs, will be treated first. Our clinical team uses an internationally recognised triage process to make patients who need immediate care receive it first.

If you're experiencing a serious medical emergency, such as suspected heart attacks or stroke, the safest option is to call 998. Paramedics can begin treatment immediately and alert the urgent care or emergency department before your arrival.

Call 998 immediately for UAE government emergency services. Tell the operator where you are and what has happened, then follow their instructions.

Bring your Emirates ID or passport and your valid insurance card, if available. It can also help to have details of your medicines, allergies, and relevant medical conditions, but do not delay seeking emergency care if you cannot bring these documents.

In a medical emergency, assessment and stabilisation are always the priority, and insurance and payment matters can be addressed after you get the urgent care you need. Emergency coverage depends on your provider, plan, and the Mediclinic Middle East facility you visit.

Bring your insurance card and check with your insurer for details of your coverage, limits, and exclusions. You may need to pay directly if your plan is not accepted for direct billing.

A family member or companion may come with you, but access to treatment areas may be limited depending on your condition, capacity, and hospital policy. Children can also be treated, and as a parent or guardian, you can stay with them. There may be times when the care team will ask you to step out of the room so they can fully focus on caring for your child, and you'll be kept fully informed if this happens.