Health insurance

Mediclinic Welcare Hospital has direct billing facilities with most insurance companies in Dubai including international brokers. For more information please call 04 282 7788.

For all cash paying patients, Mediclinic Welcare Hospital has a dedicated office which assists with cost estimations, ensuring the process is smooth and stress-free.

Accepted health cards

A valid insurance card must be carried in order to use direct billing facilities.  A full list of accepted insurance is listed below, however you should contact your insurance company or third party provider for further information and details of your coverage, limits and exclusions:

Common Insurance Exclusions

Listed below are some general exclusions. This is not a complete list. Please check your policy for complete details:

  • Routine examinations, screening tests, hereditary conditions.
  • Hepatitis B & C
  • Renal failure and dialysis
  • Circumcision
  • Prosthesis and medical appliances such as knee brace, neck collar, brace, lumbar support, heel pads, hearing aids, glucometer etc.

For additional details on the individual coverage plans check below:

  • AAFIYA
    • Diamond
    • Diamond
  • ADNIC
    • Gold
    • Platinum
  • AETNA
    • International Healthcare Plan
    • Aetna Healthy AEssentials Plan - Gold Network
    • Aetna Healthy AEssentials Plan - Pearl Network
    • Dubai Health Plan - Tier 1
    • Dubai Health Plan - Tier 2
  • AL AIN AHLIA INSURANCE CO.
    • MHD Plans only
  • AL-BUHAIRA NATIONAL INSURANCE CO.
    • Comprehensive Plus
    • Comprehensive
    • Standard Network
  • AL KHAZNA
    • Premium
    • Premium Plus
    • Executive Plus
  • ALLIED INSURANCE COMPANY OF MALDIVES
    • All Cards
  • ALMADALLAH HEALTHCARE MANAGEMENT
    • GN+
    • GN"
  • AMITY
    • Comprehensive
    • General Network
  • ARAB ORIENT INSURANCE COMPANY - ALLIANZ WORLD WIDE
    • Comprehensive Network
    • Gold Cards
  • ASIA MEDICAL ASSISTANCE
    • All Cards
  • AXA INS CO.
    • Star Plus
    • Star
    • Diamond
  • AXA PPP HEALTHCARE
    • All Cards
  • BUPA INTERNATIONAL
    • Gold
    • Classic Cards
  • BUPA MIDDLE EAST
    • NW7
    • VIP Cards
    • SABIC Cards
  • BUPHE
    • All Cards
  • CEGA GROUP SERVICES LTD
    • All Cards
  • CIGNA International
    • All Cards
  • CONNEX ASSISTANCE MIDDLE EAST
    • All Cards
  • DAMAN
    • Exclusive 1
    • Exclusive 2
    • Comprehensive 1
    • Comprehensive 2
    • Standard 1
    • Standard 2
    • Value 2
    • TC Exclusive 1
    • TC 1 Comprehensive 2
    • TC 1 Comprehenive 3
    • TC Plus 2
    • TC Plus 3
    • TC Plus 4
    • CoGenio Exclusive 1
    • AN Exclusive 1
    • SEHA Prime
    • Regional ADNOC Plan
  • DAMAN – THIQA
    • NW UAE PVT
    • C1
  • DUBAICARE - DUBAI INSURANCE COMPANY
    • N1 or Exclusive N1
    • N2 or Standard Plus N2
  • ER24
    • All Cards
  • EURO-CENTER (CYPRUS) LTD
    • All cards with Euro center logo either on the front/ back of the card
  • EUROP ASSIST SPAIN
    • All Cards
  • EUROP Assistance
    • All Cards
  • FMC NETWORK UAE
    • Cat. A - Govt. of Dubai
  • GEMS TPA – BAHRAIN
    • CN
    • GN
  • GLOBEMED
    • Platinum
    • Diamond
    • Full
    • Full VIP
    • Extended Plus
    • Category A/B/C
  • Health 360
    • All Cards
  • HTH WORLDWIDE
    • All Cards
  • INAYAH
    • Platinum
    • Platinum Plus
    • Diamond
    • Euromed Gold (EROS Group with 20% Co-ins.)
  • INTER MUTUELLES ASSISTANCE
    • All Cards
  • INTERNATIONAL SOS
    • All Cards
  • ITTIHAD AL WATANI
    • All Cards
  • MARM ASSISTANCE
    • All Cards
  • MAXCARE
    • Platinum Card (GN Network)
  • MEDICAL SERVICES ORGANISATION
    • All Cards
  • MEDNET
    • Standard
    • Standard Plus
    • Gold
    • Silver Premium
  • METLIFE ALICO
    • VIP
    • Gold
  • MOBILITY SAINT HONORE/ EUROPEAN BENEFITS
    • Platinum Network
    • Cards with a note "" Covered at Mediclinic group
  • NAS ADMINISTRATIVE SERVICES
    • CN
    • GN
  • NEURON
    • Neuron - Al Ahlia Insurance Company SAOC - Health Plus Network
    • Neuron - Emirates Insurance Co. (PSC) / Expat Services GmbH Dubai Branch (ESDB)
    • Premium Network & Basic Network
    • Neuron - Government of Dubai (ENAYA SCHEME) - Platinum Network
    • Neuron - Qatar Insurance Co (QIC) - Premium Network & Advantage Plus
    • Neuron - The New India Assurance Company Ltd (NIA) - Euromed Platinum Network
    • Neuron - William Russell Limited (Dubai Insurance Company) - Comprehensive Network, Elite Network, Essential Network
    • Neuron - Dubai World - Gold Network, Silver Network
    • Neuron - DP World - Gold Network, Silver Network
    • Neuron - Empower Energy Solutions - Comprehensive Network
    • Neuron – EMARAT - Comprehensive Network
    • Neuron - DEWA (Dubai Electricity & Water Authority) - Comprehensive Network
    • Neuron - Global Health Insurance (Al Ain Ahlia Insurance Company) - Comprehensive Network
    • Neuron - Emirates Insurance Company (AVIVA) - Comprehensive Network
    • Neuron - Morgan Price (Watania Takaful Co. psc) - Comprehensive Network
    • Neuron - Noor Takaful (Dar Al Takaful) - Comprehensive Network
    • Neuron - NGI (National General Insurance) - Comprehensive Network - General Plus Network
  • NEXTCARE
    • GN+
    • GN
    • SAADA
  • NGI (HEALTHNET)
    • All Cards
  • NOW HEALTH INTERNATIONAL
    • All cards with "Out-Patient Direct Billing" mentioned on it.
  • OMAN INSURANCE
    • Premier / Premium
    • Comprehensive Plus
    • Comprehensive Network with Welcare/Mediclinic Group
  • PARAMOUNT HEALTHCARE
    • All Cards
  • PENTACARE MEDICAL SERVICES LLC
    • Penta Plus
    • Penta 1
  • PRESTIGE INTERNATIONAL UK
    • All Cards
  • QATAR INSURANCE CO.
    • QLM Premier Plus Plan
    • QLM Premier Plan
    • QLM Advantage Plan
    • Beema Polices - Gold & Silver Plans
  • SAICO( PREVIOUSLY CARECARD)
    • Gold Class
    • Blue Class
  • SEVEN CORNERS
    • All Cards
  • SOS INTERNATIONAL
    • All Cards
  • TOTAL CARE SAUDI
    • All Cards
  • UTA ASSISTANCE
    • All Cards
  • VIDAL HEALTH
    • CN
    • GN
  • WAPMED
    • Comprehensive Plus
    • Gold Cards (Comprehensive Plus & Premium)
  • WHEALTH INTERNATIONAL
    • Platinum Network
    • Cards with"" Mediclinic group covered
For more information, please call our Insurance Department on 04 213 7622/7623