Virtual Health
Access trusted Mediclinic Middle East expertise wherever you are, with secure virtual consultations connected to our wider network of hospitals, clinics, laboratories, pharmacies, and homecare services.
What is Virtual Health?
Virtual Health combines digital technology with Mediclinic Middle East's clinical expertise, giving you convenient access to licensed doctors through secure video, voice, or chat. From medical advice and diagnosis to medications, referrals, and follow-up care, your consultation is integrated into your medical record and connected to Mediclinic Middle East's wider healthcare network.
Whether you need a one-time consultation or ongoing, coordinated care, Virtual Health brings together our Telemedicine and Virtual Clinic services, with an easy transition to in-person care, diagnostics, pharmacy, or homecare when needed.
Telemedicine
Get the convenience of remote care, with the reassurance of the wider Mediclinic Middle East network behind you.
Speak to a Mediclinic Middle East clinician by secure video, voice, or chat. Your consultation is connected to your medical record, so any further care can fit more smoothly into your wider care journey, and you spend less time navigating services, and more time focused on your health.
Connected across our network
940+Doctors offering telemedicine
60+Medical specialties
1,100,000+Teleconsultations delivered
How telemedicine can support you
Common health needs
- Colds, flu, and respiratory infections
- Skin conditions and rashes
- Gastrointestinal and urinary tract infections
- Lifestyle advice and preventive medicine
- Headaches and minor pain
- Medication reviews and renewals
- Mental health consultations
- Chronic condition follow-ups
Who you can see
- General practitioners
- Family medicine doctors
- Mental health professionals
- Dietitians
- Selected specialists
What your consultation can include
- Clinical assessment and diagnosis
- Medical advice and treatment
- Medications
- Sick leave certificates
- Lab, radiology, and specialist referrals
- Follow-up planning
Designed to make care easier
Fit care around your day
Expertise you can trust
Connected beyond the consultation
Fewer extra trips
Help around the clock
How telemedicine works
Book a virtual consultation through the Mediclinic App or through our call centre.
Join your consultation securely by video, voice, or chat.
Get advice, a treatment plan, medications, and your next steps.
Manage your care online
Book appointments, speak to your doctor, get your results, and track care for family members, all from the Mediclinic App.
Virtual Clinic
Our Virtual Clinic is designed for people who need ongoing, streamlined care beyond a single consultation. It’s about managing your health over time, not just reaching a doctor. Regular virtual follow-ups and remote monitoring let your clinical team track your progress and review your treatment, while our dedicated Care Collaboration Centre helps coordinate the different services and specialists involved, giving you a clearer plan that adapts as your health and needs change.
How Virtual Clinic can support you
Stay connected to your primary care team
Keep your health moving in the right direction
Stay on track between appointments
Manage chronic long-term conditions over time
Keep medication aligned to your needs
Spot important changes earlier
Measure progress over time
Who is Virtual Clinic for?
Virtual Clinic may suit people with ongoing health needs that benefit from regular clinical oversight, and those taking part in selected structured health programmes.
- Diabetes and prediabetes
- Hypertension and cardiovascular risk
- Medication titration and monitoring
- Post-discharge follow-up
- Weight management programmes
- Mental health support programmes
Need more structured care?
If you're managing a long-term condition and would benefit from a structured programme with personalised goals, remote monitoring, and a clinical team following your progress, our population health programmes may suit you better.
Coming to the UAE for care?
Start your care before leaving home. Our cross-border telemedicine service lets you speak to a Mediclinic Middle East specialist from home, with an assessment call and a virtual second opinion when needed, so you can understand your treatment options and whether care in the UAE is right for you.
Virtual Health for your team
Telemedicine and Virtual Clinic can form part of Mediclinic Middle East's corporate health programmes, giving your organisation a more structured way to support long-term health across the workforce, with clear reporting on how programmes are performing.
Protecting your privacy
Your privacy matters just as much when you receive care digitally as it does in person. Anything you share through our Virtual Health services is handled in line with our privacy and data protection policy, and you'll be asked for your consent before your consultation begins.