Care without delay. Care without compromise.
Consult experienced Mediclinic doctors through secure video, voice or chat. Receive clinical advice, prescriptions and referrals without visiting a facility.
- Integrated Care: Your consultation is connected to hospitals, labs and pharmacies.
- Clinical Quality: Delivered by licensed doctors following evidence-based guidelines.
- Secure Platforms: Regulator-compliant digital systems protecting patient data.
- Continuity: Seamless transition between virtual and in-person care.
- 24x7 customer support: 1,100,000+ teleconsultations delivered across the UAE.
Trusted and secure
All telemedicine consultations are provided via secure platforms and integrated into your healthcare record. This ensures privacy and continuity of care in line with regional regulations.
What Is Telemedicine:
Telemedicine allows you to consult a Mediclinic doctor remotely for medical advice, diagnosis and treatment.
- Same trusted Mediclinic doctors
- Flexible appointment scheduling
- No travel or waiting rooms
- Secure video, voice or chat options
Your consultation is fully integrated into your medical record, ensuring continuity of care across the Mediclinic network. Consulting the same trusted doctors who practice in our hospitals and clinics.
Clinical Quality You Can Trust
Telemedicine consultations are delivered by licensed Mediclinic doctors following evidence-based clinical guidelines. Your consultation includes:
- Clinical assessment and diagnosis
- Prescriptions
- Sick leave certificates when clinically appropriate
- Lab and radiology referrals
- Specialist referrals
- Follow-up planning
Where needed, medication delivery and lab sample collection at home can be arranged.
Speciality Available
Depending on your insurance and regulators policies, you can consult:
60+
Specialtie available virtually.
670+
Doctors offering telemedicine services.
Including:
- General Practitioners
- Family Medicine Physicians
- Selected Specialists
- Mental Health Professionals
- Dietitians
Conditions Managed:
- Colds, flu and respiratory infections
- Skin conditions and rashes
- Gastrointestinal symptoms
- Urinary tract infections
- Headaches and minor pain
- Medication reviews and renewals
- Mental health consultations
- Chronic condition follow-ups
If physical examination or investigations are required, your doctor will refer you appropriately.
Virtual Health Services
Virtual Health Service connects you to Mediclinic doctors remotely, providing premium healthcare and access to hospitals and services across the UAE.
Virtual Clinic
Coordinated care, supported by the care collaboration centre.
Disease Management
Structured remote monitoring long term programmes for chronic conditions such as diabetes, weight management and mental health.
ACCESS AND SUPPORT
Download the Mediclinic App
Available on iOS and Android
- Book your appointment
Via the Mediclinic App or call centre. - Join your consultation
Access secure video, voice or chat at your scheduled time. - Receive next steps
Prescription, lab or radiology referral, follow-up plan or in-person referral if required.
Call Centre
Dubai: 800 1999
Abu Dhabi & Al Ain: 800 2000
App help: 800 2026