Patients are able to schedule an outpatient appointment at Mediclinic Welcare Hospital either through our 24-hour appointment line on 04 282 7788, or by requesting an appointment digitally through the website.

In case of emergency please come to our 24-hour Accident & Emergency Unit or call 04 213 7387/7388 for further guidance.


• When arriving for your appointment please check in at the designated reception desk

• Please try to arrive 15 minutes before your appointment so we can deal with any formalities prior to your appointment

• Patients arriving late for their appointments are considered a walk-in patient and their appointment waiting time might increase considerably. In certain circumstances visits may need to be rescheduled

• Not arriving for an appointment without prior notice deprives others from obtaining an appointment at the clinic. Kindly call in advance to cancel or reschedule your appointment if required.