Vision and Values

Purpose
Our purpose is to enhance the quality of life.

Vision
Our vision is to be the partner of choice that people trust for all their healthcare needs.

Our Values
The Mediclinic Group and its employees support the following core values:

Client Centred
  • Determining client needs;
  • Involving clients in decisions that affect them;
  • Actively managing client experiences; and
  • Delivering on promises.
Trusting and Respectful
  • Treating others with courtesy and kindness;
  • Embracing diversity;
  • Providing and welcoming feedback; and
  • Respecting privacy.
Patient Safety Focused
  • Prioritising patient safety;
  • Identifying and managing patient safety risks;
  • Involving patients in improving their safety; and
  • Accurately recording and securely storing patient information.
Performance Driven
  • Setting objectives and measuring progress;
  • Honouring decisions;
  • Addressing challenges, complaints and inefficiencies; and 
  • Being accountable and decisive.
Team Orientated
  • Supporting colleagues;
  • Collaborating to enable problem-solving and decision-making;
  • Encouraging team spirit; and
  • Creating opportunities for all colleagues to express opinions and share ideas.