At Mediclinic, we believe that quality healthcare should be accessible to everyone, no matter where they live. Whether you are travelling from the GCC, Africa, Asia or beyond, our International Patients team is here to support your journey with seamless, trusted and patient-centred care.
With 6 hospitals and 29 clinics across the UAE, all accredited by the Joint Commission International (JCI), we provide advanced medical care in state-of-the-art facilities. Our world-class doctors offer expert treatment across multiple specialties, including cardiology, cancer care, orthopaedics, neurosurgery, bariatric and general surgery, organ transplant, IVF and more.
From the moment you enquire until you return home, our dedicated coordinators assist with every detail – medical guidance, understanding your options, travel planning, hotel arrangements, translation services and more – so you can focus entirely on your health and wellbeing.
Benefits of Mediclinic’s International Patient Programme
- An International Patient Coordinator, your single point of contact from first inquiry to post-treatment follow-up, who ensures seamless communication and support.
- Remote medical consultations and second opinions with Mediclinic specialists to review reports and provide expert medical opinions before travel.
- Personalised treatment plans covering diagnosis, treatment, recovery and wellness care, aligned with your needs and budget.
- Support with medical visa processing for patients and companions, including documentation guidance.
- Accommodation assistance, including preferential rates at partner hotels or fully serviced apartments close to the hospital.
- Courtesy follow-up calls to assess your wellbeing post-treatment.
Start your journey with a Telemedicine Assessment Call
We now offer international patients the opportunity to begin their medical tourism journey with a remote Assessment Call conducted securely via the Mediclinic app, available on the App Store and Google Play. This call helps our clinical team understand your condition, review your medical history and determine your suitability for treatment in the UAE.
How the journey works
Submit your enquiry
You may contact Mediclinic directly or be referred through an agency, insurance partner or regulatory programme. Our team will confirm your request and gather your initial medical information.
Consent and call arrangement
A Mediclinic representative will provide the updated Telemedicine Consent Form and guide you through the requirements. You can arrange the call at a time that suits you using the Mediclinic app. If you do not have an Emirates ID or UAE PASS account, be sure to sign up using your email.
Telemedicine Assessment Call
Your Assessment Call takes place via the Mediclinic app or other secure MCME platforms. During this call, the participating doctor will review your medical history and discuss next steps. No prescriptions, diagnostic orders or treatment plans are issued during this call. It is strictly advisory and exploratory.
Travel and treatment planning
If you are considered suitable for further treatment:
- Travel and accommodation arrangements are formalised
- Your procedure is scheduled at a Mediclinic facility in the UAE
Treatment and post-procedure care in the UAE
All procedures and immediate post-surgical aftercare occur in person at Mediclinic facilities before you are discharged and declared fit to travel.
What you gain with Mediclinic
- Safe, regulated access to expert UAE-licensed specialists
- A streamlined pathway from first enquiry to treatment and recovery
- High-quality care in internationally accredited hospitals
- Personalised support before, during and after your visit
Begin your journey today!
Call: +971 2408 3511
Email: overseas@mediclinic.ae
Our team is ready to support you every step of the way.
Patient Journey
Contact International Patient Email ID/WhatsApp
Initial Tele-Consultation with the specialist
Co-development of a comprehensive Treatment Plan
Travel Plan Arrangements including Medical Visa
In Person Consultation followed by treatment
Follow-up Check
Journey Home
Follow Up Check