What you should do in an emergency

Emergencies occur suddenly and unexpectedly, and require immediate, correct action. What can you do when an emergency happens?

Keep calm. Gain an overview of the situation and act decisively.

In urgent cases, ring 999; this is the emergency number for the UAE and should be used for urgent police and ambulance assistance round the clock.  While you are calling, please be prepared to provide the following information:

  • WHERE did it happen?
  • WHO is calling?
  • WHAT has happened?
  • HOW many people are involved?
  • WAIT for questions – please do not just hang up

Emergency Telephone Numbers

  • Ambulance: 999/998
  • Police: 999
  • Fire: 997
  • Dubai Electricity and Water (DEWA):  991
  • Abu Dhabi Distribution Company (Electricity or Water):  800 2332