Coordinated care. Beyond a single consultation
Mediclinic’s Virtual Clinic delivers structured care through secure video, voice or chat online consultations, coordinated across your healthcare journey.
It is designed for patients who need ongoing management, continuity, and proactive follow-up with direct access to primary care services.
This service is supported by Care Collaboration Centre, launched in 2022, as an operational backbone.
Virtual Clinic
The virtual clinic is delivered remotely by Mediclinic doctors and supported by a centralized clinical team.
Unlike a one-time teleconsultation, the Virtual Clinic provides continuous oversight, planned follow-ups and integrated care coordination.
- Primary Care Access
- Structured follow-up plans
- Care coordination across services
- Chronic disease management
- Medication Therapy Management
- Outcome tracking
Supported By the Care Collaboration Centre
Our Care Collaboration Centre, established in 2022, acts as the operational backbone of the Virtual Clinic.
The Centre supports:
- Virtual primary care
- Chronic disease management programs
- Remote patient monitoring
- Corporate health programs
- Care navigation and follow-ups
Patients benefit from coordinated communication, structured scheduling and clinical oversight suitable for patients with:
- Patients with chronic conditions requiring regular follow-up
- Diabetes and prediabetes management
- Hypertension and cardiovascular risk monitoring
- Weight management programs
- Mental health support programs
- Medication titration and monitoring
- Post-discharge follow-ups
Where physical examination or diagnostics are required, patients are referred seamlessly within the network.
Clinical Quality You Can Trust
All consultations are delivered by licensed Mediclinic doctors following evidence-based protocols.
The model includes:
- Clinical assessment and care planning
- Medication review and adjustment
- Monitoring of lab results
- Structured follow-up schedules
- Escalation pathways when required
Care is documented in the patient’s electronic health record, ensuring continuity across virtual and physical settings.
Integrated Care Model
Virtual Clinic consultations are connected to the full Mediclinic healthcare network.
Hospitals and specialist clinics
Laboratory and radiology services
Pharmacy and medication delivery
Homecare services
Enhanced Care Through Remote Monitoring
For eligible patients, the Virtual Clinic offer Remote patient moniotring service, this supports proactive clinical oversight and early intervention by using:
- Medical-grade monitoring devices
- Approved wellness wearables
- Regular clinical data review
- Alerts for readings outside target ranges
This helps improve condition control, reduce avoidable complications and enhances long-term outcomes.
Value
Virtual Clinic focuses on better management, not just access. It is designed to:
- Reduce unnecessary hospital visits and ER use
- Improve chronic disease control metrics
- Support patient adherence and engagement
- Enable data-driven performance and reporting
Telemedicine
Consult with Mediclinic doctors via video, phone or chat, includes primary care and speciality care.
Virtual Health Services
Virtual Health Service connects you to Mediclinic doctors remotely, providing premium healthcare and access to hospitals and services across the UAE.
Disease Management
Structured remote monitoring long term programmes for chronic conditions such as diabetes, weight management and mental health.
ACCESS AND SUPPORT
Download the Mediclinic App
Available on iOS and Android
Book your appointment
Via the Mediclinic App or call centre.
Call Centre
Dubai: 800 1999
Abu Dhabi & Al Ain: 800 2000
App help: 800 2026