To join a teleconsultation from a mobile device, please download the MyMediclinic24x7 app from the iOS or Android stores before the time of you teleconsultation.

Please note that at times the doctor might be running late with other appointments, and will join the call as soon as possible; please stay on the video call. Should the doctor be more than 15 minutes late please call 800 2022 for assistance.

To join a teleconsultation from your desktop computer, please use Chrome or Firefox web browsers only.

1- Click on the appropriate tab above. If your default browser is Internet Explorer or Safari, please open either the Google Chrome or Firefox web-browser manually instead. Then copy and paste this link [insert url used in above link tab] into Google Chrome or Firefox to proceed further.

6- At the time of the appointment you can click the blue “Start consultation” button to start your consultation.

Please note that at times the doctor might be running late with other appointments, and will join the call as soon as possible; please stay on the video call. Should the doctor be more than 15 minutes late please call 800 2022 for assistance.

If you have difficulty in accessing your consultation please call us on 800 2022.