Care without delay. Care without compromise.

Consult experienced Mediclinic doctors through secure video, voice or chat.
Receive clinical advice, prescriptions and referrals without visiting a facility.

Integrated care

Your consultation is connected to hospitals, labs and pharmacies.

 

Clinical quality

Delivered by licensed doctors following evidence-based guidelines.

 

Secure platforms

All telemedicine consultations are provided via secure platforms and integrated into your healthcare record.

Continuity

Seamless transition between virtual and in-person care.

 

24/7 customer support

1,100,000+ teleconsultations delivered across the UAE.

Trusted and secure

Regulator-compliant digital systems protecting patient data. Learn More
 

What is telemedicine

Telemedicine allows you to consult a Mediclinic doctor remotely for medical advice, diagnosis and treatment, all while staying connected to our wider healthcare network.

With telemedicine, you benefit from: 

  • Trusted Mediclinic doctors 
  • Flexible appointment scheduling 
  • No travel or waiting rooms 
  • Secure consultations via video, voice or chat

Your consultation is fully integrated into your medical record, ensuring continuity of care across Mediclinic hospitals and clinics.
 

Clinical quality you can trust

All telemedicine consultations are delivered by licensed Mediclinic doctors, following evidence-based clinical guidelines..

Your consultation may include: 

  • Clinical assessment and diagnosis 
  • Prescriptions 
  • Sick leave certificates, when clinically appropriate 
  • Lab and radiology referrals
  • Specialist referrals
  • Follow-up planning

Where needed, additional services such as medication delivery and home sample collection can also be arranged.

670+

Doctors

60+

Specialities

1,100,000+

Teleconsultations

Speciality Available

  • General Practitioners
  • Family Medicine Physicians 
  • Selected Specialists
  • Mental Health Professionals
  • Dietitians

Conditions Managed

All telemedicine consultations are delivered by licensed Mediclinic doctors, following evidence-based clinical guidelines.

Your consultation may include: 

  • Colds, flu and respiratory infections
  • Skin conditions and rashes
  • Gastrointestinal symptoms
  • Urinary tract infections
  • Headaches and minor pain
  • Medication reviews and renewals
  • Mental health consultations
  • Chronic condition follow-ups

If physical examination or investigations are required, your doctor will refer you appropriately.

Learn more about our services

Disease Management

Structured long-term remote monitoring programmes for chronic conditions such as diabetes, weight management and mental health.

Virtual Clinic

Coordinated care, supported by the care collaboration centre.


 

Virtual Health Services

Virtual Health Services connect you to Mediclinic doctors remotely, providing premium healthcare and access to hospitals and clinics across the UAE.

ACCESS AND SUPPORT

The Mediclinic app is available on iOS and Android.

Call Centre

Virtual health services support: 800 2022

Book your appointment via the Mediclinic app or call centre

Join your consultation at the scheduled time via secure video, voice or chat

Receive your next steps, including prescriptions, lab or radiology referrals, a follow-up plan or an in-person referral if required