Start your care journey before you travel.
Connect with a Mediclinic specialist before you travel.
The assessment call provides international patients with early clarity on medical condition, treatment options and whether care in the UAE is right for themy.
A simple, secure way to plan your treatment:
Access to Mediclinic’s multidisciplinary expertise
Specialist-led case review before travel
Secure assessment call by video
Review of medical reports, imaging and history
Early indication of suitability for UAE-based care
Advisory guidance on treatment options
Cross Border Telemedicine:
- International Patient (non-UAE resident): Access an advisory Assessment Call, delivered under UAE Telehealth Standards and approved governance.
- UAE Resident (outside UAE): Access telemedicine as per standard Mediclinic services, subject to insurance coverage and existing regulations.
International patient journey
Start your request
Submit your enquiry through one of the following channels:
- Call: +971 2496 3511
- Email: overseas@mediclinic.ae
Our team is ready to support you every step of the way
Register and prepare
- Download the Mediclinic app
- Provide consent for telemedicine services via the app
- Complete your registration
Assessment call scheduling
- An assessment call will be arranged with a specialist at a Mediclinic facility
- The consultation will take place via secure platform
Speak to a specialist
During your advisory assessment call:
- Your medical history and condition will be reviewed
- Treatment options and expectations will be discussed
- The doctor will assess your suitability for treatment in the UAE
Plan your next steps
After the consultation:
- You will receive clear guidance on the recommended next steps
- Our team will support you in planning your treatment journey
Learn more about our services
Telemedicine
Consult with Mediclinic doctors via video, phone or chat for primary and specialty care.
Virtual Clinic
Coordinated care, supported by the care collaboration centre.
Virtual Health Services
Virtual Health Services connect you to Mediclinic doctors remotely, providing premium healthcare and access to hospitals and clinics across the UAE.
Population Health Programmes
Structured long-term remote monitoring programmes for chronic conditions such as diabetes, weight management and mental health.
ACCESS AND SUPPORT
The Mediclinic app is available on iOS and Android. Book your appointment via the Mediclinic App or call centre.
Call Centre
Virtual health services support: 800 2022