Mediclinic Middle East is strongly committed to the health and safety of all our patients and employees.  Throughout the pandemic, we have followed strict policies and protocols in compliance with WHO recommendations and the UAE regulating authorities’ guidelines, and continue to do so.  This enables us to effectively deal with any outbreak of an infectious disease, including COVID-19.  

Our doctors and nurses are extremely vigilant in detecting possible symptoms of infectious disease and should a patient be suspected of having an infection, they are treated in accordance with these protocols to minimise the risk of further cross-infection.  Mediclinic Middle East is able to deal with such cases, including COVID-19, quickly and effectively.

If any member of the public is suffering from the symptoms associated with COVID-19 such as fever, cough, difficulty in breathing and have a recent travel history during the last 14 days, or have been in close contact with someone who is confirmed to be infected with COVID-19, they should avoid close contact with others and call the nearest hospital, mentioning any association and/or recent travel. The hospital will determine if you need to be tested for COVID-19.  Please do not arrive at hospital without calling first.

For more information and advice, please call the Mediclinic Middle East contact centre:

Dubai 800 1999

Abu Dhabi/Al Ain 800 2000

Alternatively, you may also call the following Government hotlines:

Estijaba Service (Department of Health) 8001717

Ministry of Health and Prevention 800 11111

Dubai Health Authority 800 342