We are Guardians of Patient Privacy
You are the First Line of Defence (April 2025)
Over the past 12 months, we have embarked on a journey through data privacy and data protection topics, aiming to understand and learn how we can better protect the privacy of our patients at Mediclinic, to strengthen awareness, to sharpen our instincts, and to show our commitment to protecting data.
Thank you for putting patient privacy at the forefront as much as you do with patient safety. You make it count – now let’s keep privacy alive and top of mind.
Privacy is not a one-time campaign, it’s a mindset. You are the first line of defence every day, and your actions matter.
Top 5 privacy best practices to make habitual
- Think Before You Share – Be cautious with what data you share and with whom, even internally. Practise a need-to-know principle.
- Lock It Down – Use a strong passphrase, lock the screen when away and always keep badge and keys with you.
- Limit the Use of Private Devices – Don’t store patient data on private mobile phones and don’t share them via messenger apps.
- Manage Data Carefully – Only collect and use data you need for your tasks and clean up your mailbox, shared folders and other data repositories.
- Speak Up – If an incident occurs or you are aware of non-compliance, report it early. Better safe than sorry.
Your challenge
Commit to one privacy-positive action this week – whether it’s cleaning up your digital footprint, talking about privacy in a team meeting, or sharing a tip with a colleague. Together, we maintain a culture of privacy and data protection.
More information
Mediclinic has a Privacy and Data Protection Policy and data protection e-learning modules in place. You can access the policy on the intranet and the learnings in the Learning Academy.
If you have a question or you want to report a data breach, please reach out to the Data Protection Officer (DPO) with an email to: dataprivacy@mediclinic.ae
Remember, our dedication to patient well-being extends beyond medical care; it includes safeguarding their privacy. Let us all contribute to fostering an environment where patients can trust that their information is handled with the utmost care and respect.
Thank you for your commitment to upholding the values that make Mediclinic a trusted healthcare provider.